Sprouts Farmers Market

The only retail vendors of raw dairy products in Fresno and Clovis California as far as I know. They rarely carry any other valuable products; 5 stars for the raw dairy from a Fresno County farm. I wonder if they know the impact this has on the lives of folks who need this food as part of their medicinal regimen. We are blessed beyond blessed to have such a radical corporate vendor.

My experiences at this Sprouts location have been disappointing. Despite visiting Sprouts stores across the country, this particular one stands out for the wrong reasons. Customer service here falls far below the standard I've come to expect, especially compared to my favorite stores, Sprouts and Trader Joe's. During my two visits in the first month I've been here, the customer service, particularly in the seafood department, has been lacking. The staff seems more focused on restocking shelves than assisting customers. There was an issue with incorrect pricing on multiple items, including one from the seafood department. It took a frustrating 10 minutes for a seafood manager to address the problem during my first visit, and regrettably, the error wasn't documented for future correction. Returning this week, I found six items charged incorrectly, including a repeat mistake from my previous visit. Speaking to a male manager, I was disheartened by the blame passed on to upper staff without any initiative to rectify the ongoing issue. It's concerning that they don't seem proactive in resolving pricing errors for other customers. Even after bringing this to their attention, only two items were corrected by the cashier before the manager walked away. Now, I'll have to make a third trip just to obtain a refund for the remaining items. It's disappointing that no apology was offered during either visit; instead, it felt as though I was being blamed for the mistakes. Considering these experiences, I'm contemplating whether it's worth returning to this location or simply choosing another store for the remainder of my stay in Fresno. I'd advise others to carefully check their receipts when shopping here, as there's a likelihood of being charged incorrectly. The lack of accountability and the recurring pricing errors have made me question my loyalty to this store

I purchase the sprouts vegan protein powder blend very often. I like all the flavors that I’ve tried and routinely get the strawberry and caramel. I’ve also recommended it to others. I took a chance with the Christmas special vanilla chai. It was awful. What’s worse is that I took it back, not for money but for a simple exchange. The store refused to exchange it for the strawberry powder because of no receipt. I could understand if it were not the sprouts brand. They can clearly see it’s their product. Furthermore, this particular flavor has a 1-star rating on their site. In this case customer service is severely lacking.

Overall I love Sprouts. Small and convenient. They will consider bring in items that are requested. In the past I gave Sprouts a 5 but now it’s a 4. I eat a very clean animal based keto diet - mostly meat and non-starchy vegetables. More and more items that I like are no long available and the A2 dairy items are limited. I have found that I’m forced to do more and more shopping at Whole Foods.

Sprouts Farmers Market has a wonderful selection of fresh produce and healthy food options. Organic and vegetarian selections are available as well as a deli counter where you can order freshly prepared sandwiches. I tried the Sprouts brand frozen strawberry fruit popsicles when I last shopped here. They were refreshing and delicious as well as being so much healthier than a regular popsicle. The store also has a great selection of vitamins and supplements to address many health needs. The store was nice and clean as well as being stocked and well organized. Shopping here is a place experience.